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Good service is independent of time and place.
My BMW Service.
Experience service anew. Anytime. From anywhere. My BMW Service offers you a wide range of services to make your life easier. From making your service appointment online, to networking your BMW with the My BMW app or Smart Video Communication for maximum transparency of additional service work:- our digital service offerings are tailored to your needs and wishes. Smart and innovative, they simplify your everyday life and provide you with individual support.
Good service is independent of time and place.My BMW Service.
Experience service anew. Anytime. From anywhere. My BMW Service offers you a wide range of services to make your life easier. From making your service appointment online, to networking your BMW with the My BMW app or Smart Video Communication for maximum transparency of additional service work:- our digital service offerings are tailored to your needs and wishes. Smart and innovative, they simplify your everyday life and provide you with individual support.
My BMW Service.
ONLINE APPOINTMENT SCHEDULING.
Making appointments more convenient than ever: with the online appointment system from BMW, you can now make your workshop appointment with just a few clicks and around the clock on the website of your BMW Service Partner - as quickly as possible. According to your needs. When it suits you best.
Your advantages
- Maximum time saving and intuitive operation.
- Quick entry because of a personal account.
- Appointment no matter where and around the clock.
IN ONLY THREE STEPS TO THE DESIRED DATE.
- Click on our online appointment form.
- Enter all the necessary information for the upcoming service.
- Select your preferred date.
MY BMW APP.
With the My BMW app, you stay connected to your vehicle even when you're not in your BMW. The app plans journeys taking into account the current traffic situation and alerts you to set off in good time. The app also reminds you to make a new service appointment and offers many more functions that are constantly being expanded.
Your advantages
- Comfortable steering and control of the vehicle, regardless of your location.
- Easy service and maintenance management of your BMW.
- News and updates about BMW.
- Flexible online appointment scheduling.
Just three steps to the My BMW App
- Download the My BMW app free of charge from the Apple Store or Google Play Store.
- Log in with your BMW ID or create a new account.
- Enter the chassis number of your BMW and connect your vehicle to the My BMW app.
BMW Smart Video Communication.
Thanks to BMW Smart Video Communication - the innovative video dialogue system - you can simply look over the shoulder of our service experts. While your BMW is being serviced at the dealership, you will receive a video created directly at the workshop via email, SMS or My BMW App. Regardless of where you are, you can see exactly what additional maintenance and repair work is required. You will also receive a detailed quotation for suggested service work. Once you are convinced, you can approve it with one click.
Your advantages
- Convince yourself of the additional service requirements with the help of an individual video.
- Our service experts explain every repair need in detail.
- Confirm the repair need only when you are convinced.
- No hidden costs. Quick decisions so you can get your BMW back up and running as soon as possible.
It's that easy
1. While your BMW is being serviced at the dealership, you will receive a video created directly at the workshop via email, SMS or My BMW App.
2. You will receive a detailed quotation for suggested additional service work from your BMW Service Expert.
3. You can discuss the offer with your service expert or approve it with one click.
Digital Service Reception.
Best service. Completely contactless. You have the option of dropping off your BMW at one of our contactless service points. To do this, make an appointment by phone or online with your BMW Service Centre and select the contactless service reception. A few days before the agreed appointment, you will receive a link that will direct you to the Pre-check-in. After this Pre-check-in, you will receive a code that opens your personal locker. You leave your key there and pick it up again later.
Your advantages
- Now even more time saving with a pre-check-in in advance.
- Contactless submission without loss of time.
- Best service. Maximum independence.
It's that easy
- Make an appointment with digital service reception.
- Fill in your data already at pre-check-in
- Leave your keys at the terminal
- You will receive an info as soon as the vehicle can be collected again.