GOOD SERVICE STARTS ONLINE.

MY BMW SERVICE.

My BMW Service offers you a wide range of useful offers. Starting with scheduling an online appointment for your service, through networking your BMW with the BMW Connected App, to contactless service analysis using BMW Smart Video Communication. Our digital service offers are specially adapted to your needs and wishes, because your health remains our top priority. Smart and innovative, the digital service offers from My BMW Service make your everyday life easier and support you individually and at any time.

BMW is there for you! Personal, digital and contactless. My BMW Service.

Read more
GOOD SERVICE STARTS ONLINE.MY BMW SERVICE.
BMW Personal Services

BMW ONLINE APPOINTMENT.

Appointments are easier than ever before: With BMW's online appointment system, you can now arrange your workshop appointment with just a few clicks and around the clock on the website of your BMW service partner - as quickly as possible and when it suits you best.

YOUR ADVANTAGES.

  • Maximum time savings and intuitive operation.
  • Quick entry through a personal account.
  • Appointments no matter where and around the clock.

IN JUST THREE STEPS TO THE DESIRED APPOINTMENT.

1. Go to our online appointment arrangement.
2. Provide all necessary information for the pending service.
3. Select your preferred date.

BMW CONNECTED APP.

With the BMW Connected app, you stay connected to your vehicle, even when you are not in your BMW. The app plans journeys taking into account the current traffic situation and draws your attention to the need to leave in good time, helps in the event of a breakdown, reminds you to make a new service appointment and much more.

YOUR ADVANTAGES.

  • Comfortable control and monitoring of the vehicle, regardless of your location.
  • Simple service and maintenance management for your BMW.
  • Fast BMW breakdown assistance thanks to automatic transmission of vehicle data and location.
  • News and updates about BMW.

IN ONLY THREE STEPS TO THE CONNECTED APP.

1. Download the BMW Connected app free of charge from the Apple App Store or Google Play Store.
2. Log in with your BMW ConnectedDrive account or create a new account.
3. Enter the chassis number of your BMW. You can use the security code sent to you to connect your vehicle to the BMW Connected app.

BMW SMART VIDEO COMMUNICATON.

Thanks to BMW Smart Video Communication, the innovative video dialogue system, you can simply look over the shoulder of our service experts. While your BMW is at the dealership for servicing, you will receive a video by email or SMS that was created directly in the workshop. Regardless of where you are, you can easily understand what maintenance and repair work is required. Included is a detailed offer for suggested service work, which you can discuss with our service experts or approve with one click.

YOUR ADVANTAGES.

  • Convince yourself of the service requirements with an individual video.
  • Every repair requirement is explained in detail by our service experts.
  • Confirm the need for service when you are convinced of it yourself.
  • No hidden costs and quick decisions so that you can count on your BMW again in good time.

IT'S THAT EASY.

1. While your BMW is being serviced at the dealership, you will receive a video by email or SMS that was created directly in the workshop.
2. You will receive a detailed offer for suggested service work from your BMW service expert.
3. You can discuss the offer with your service expert or approve it with one click.